Terms and Conditions

WHBM Gift Cards and eGift Cards may be redeemed for your merchandise purchase at WHBM.com (US orders only), White House Black Market US boutiques and outlets, or by phone at 877.948.2525. When you make a merchandise purchase with your WHBM Gift Card or eGift Card, the value of your purchase plus any shipping and handling fees and sales tax, if applicable, will be automatically deducted from your available balance. You may check any remaining value online or by calling Customer Service at 877.948.2525. You may not add value back onto your Gift Card or eGift Card or redeem it for cash, except as required by law. WHBM Gift Cards and eGift Cards do not expire and have no fees. Please safeguard your WHBM Gift Card or eGift Card number and PIN. The bearer is responsible for its loss, damage or theft. For lost, damaged or stolen Gift Cards or eGift Card numbers, please contact Customer Service. Your WHBM Gift Card number or eGift Card number and PIN are required for all inquiries. Your Gift Card or eGift Card number may be deactivated if issued or procured fraudulently. This card is distributed by a third party.

WHBM exists to celebrate and support women with a collection of versatile, modern pieces, exceptional customer service and expert styling advice, dedicated to providing everyday luxury for on-the-go, multifaceted lives.

Although named for the simplicity of black and white, the modern, curated collections always reflect the latest colors, prints and styles. WHBM expert stylists can always help transform a closet, style the current trends or create a unique look—and their services are always complimentary. In boutiques and online, exceptional personal service is the hallmark of everything WHBM does and customers always come first. 

Online Redemption Instructions

1. Shop online at WHBM.com
2. At checkout, enter the gift card number and PIN.

Call Center Redemption Instructions 

1. US orders, call 877.948.2525
2. Provide the gift card number and PIN

In-Store Redemption Instructions 

1. Print this page and take it in to one of our stores to redeem for merchandise.

In-Store Mobile Redemption Instructions 

Recipient: 
To redeem your eGift Card from a mobile device display the barcode, gift card number and associated PIN (if applicable) to the cashier at the time of purchase.

Cashier: 
Scan the barcode off of the mobile device and/or hand key the gift card number and associated PIN (if applicable) into the POS.